Working the till, while vitally important, wasn’t the only way you could help Stirchley Stores. There were a lot of jobs that needed to be done to ensure the shop, and the co-operative behind it, ran smoothly, and we always needed people to get involved at all levels. Stirchley Stores ran on the basis that all active members have an equal say in how things are done and where the co-op is going, and you became an active member by contributing a relatively small amount of your time and energies each month.
Here is a list of the teams, positions and jobs that made up Stirchley Stores. It was always evolving as the needs of the co-op change. Some of the jobs needed to be done during shop hours but many could be done at home in your spare time. All counted towards being an “active member”.
Not all positions were always filled and even when they were they could always use help.
- Shop Staff: Most active members did a couple of shifts a month. Jobs included staffing the till, keeping the shop stocked, clean and tidy and being the public facing part of Stirchley Stores. Shifts were 2 hours long on weekday afternoons and Saturday mornings.
- Shop Supervisors: Members who have worked for a long time and can run the shop and mentor newer staff.
- Cleaning: We clean the shop after every shift but it’s important we also do a regular deep clean. A group of members do this when the shop is shut.
- Maintenance: Ensuring the equipment in the shop (till, fridge, lights) is functioning properly and arranging for it to be fixed when it isn’t.
The committee was a group of members who oversee all aspects of the co-op and lead on core areas. These positions were voted on twice yearly. Each committee member ideally has a mentee / assistant to learn their job.
- Chair: Chairs the meetings and ensures the co-op is running smoothly.
- Deputy Chair: Deputises for the chair.
- Secretary: General admin and paperwork. Main point of contact for co-op. Runs info@ email address.
- Treasurer: Looks after accounts and budgets, reconciles sales and invoices.
- Ethics: Ensures the activities of the co-op are in line with our aims and objectives according to the constitution.
- Stock Manager(s): Representing the Stock Team.
- Marketing: Representing the Marketing team
- Social Secretary: Organising events outside of the shop and meetings for members to meet.
- Loaf Liaison: Ensuring a good working relationship with our current landlord Loaf.
- Volunteer Coordinator: A paid role responsible for recruitment of new members, staffing the shop and assisting members in the running of the co-op.
Lead by the Stock Manager(s) this group kept the shop well stocked. Stock team members often do general shop staffing too. Jobs included:
- Ordering: Placing order with suppliers. Includes visits to cash&carry.
- Goods in: Processing deliveries and pricing new stock.
- Sales Analysis: Generating information about what sells.
- Sell-by Dates: Checking stock is in date.
- Merchandising: Display and in-store promotion.
- Supplier liaison: Developing and maintaining good relationships with local small suppliers.
- and much much more!
This area was still pretty undefined. Areas covered would include traditional marketing through advertising, branding, press relations, leaflets etc along with merchandising and long-term strategies for the shop itself.
Communications and Writing Team
Internal comms between members and external through website and social media. Was previously run by the Volunteer Coordinator. Jobs included:
- Email discussion list maintenance: Ensuring members are subscribed (and non-members unsubscribed) to our discussion list.
- Loomio: Maintaining our online decision-making tool and assisting members in using it.
- Google Drive: Maintaining and training people in using our shared document systems.
- Website maintainence: Writing and updating copy on the website and blogging.
- Social Media: Updating the Twitter and Facebook profiles.
- The Scoop: Assisting the Secretary in writing and sending our general newsletter
- Notice Boards: Keeping tabs on the in-store boards and removing irrelevant / out of date material.
- Documentation and signage: Keeping the stuff that gets stuck on the walls useful and relevant so people actually read it. Checking stocks of forms.